Get quick assistance for your parents when they need it

  • A woman who has fallen down in her home calls Bixby, and the robot vacuum cleaner recognizes the emergency situation.

    Request help in any emergency

    When an emergency occurs, quick recognition and response are crucial. With SmartThings and BESPOKE Jet Bot Combo AI, you can address any emergency quickly. Just say “Hi Bixby, help me!” to BESPOKE Jet Bot Combo AI to notify your family and respond to any emergency right away.

  • Automatically ask for help after a fall

    Falls can be very dangerous for the elderly. The Galaxy Watch detects such accidents, quickly assesses the situation, and automatically calls for help. It promptly sends a text message to alert the caregiver of the fallen person’s location, ensuring immediate assistance.

    A woman falls at home, but her smart watch recognizes the situation and activates the emergency mode.
  • A woman remotely opens the front door, for emergency service workers standing in front of the door.

    Help Through Remote Control

    Emergencies always happen when we least expect them. If your parents live far away from you but need immediate assistance, use SmartThings as a remote control. Upon alerting neighbors or calling for an ambulance, you can remotely unlock the door for them to assist your parents.

  • A woman who has fallen down in her home calls Bixby, and the robot vacuum cleaner recognizes the emergency situation.

    Request help in any emergency

    When an emergency occurs, quick recognition and response are crucial. With SmartThings and BESPOKE Jet Bot Combo AI, you can address any emergency quickly. Just say “Hi Bixby, help me!” to BESPOKE Jet Bot Combo AI to notify your family and respond to any emergency right away.

  • A woman falls at home, but her smart watch recognizes the situation and activates the emergency mode.

    Automatically ask for help after a fall

    Falls can be very dangerous for the elderly. The Galaxy Watch detects such accidents, quickly assesses the situation, and automatically calls for help. It promptly sends a text message to alert the caregiver of the fallen person’s location, ensuring immediate assistance.

  • A woman remotely opens the front door, for emergency service workers standing in front of the door.

    Help Through Remote Control

    Emergencies always happen when we least expect them. If your parents live far away from you but need immediate assistance, use SmartThings as a remote control. Upon alerting neighbors or calling for an ambulance, you can remotely unlock the door for them to assist your parents.

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  • * To use SmartThings, download the SmartThings App from Galaxy Store, Google Play Store, or Apple App Store. The SmartThings App requires Android OS 10↑ with a minimum of 3GB RAM space or iOS 15↑. Supported OS specifications and app screen configuration may change with app updates.

  • * The availability of technology, functions, features, and services may vary by country, service provider, network environment, or product, and may change without notice. 

  • * All devices must be connected to Wi-Fi or other wireless network, and registered with a single Samsung Account. 

  • * SmartThings features and specifications may vary depending on the product and region/country.

  • * Images and on-screen contents are simulated for illustrative purposes. Actual user interface (UI) may vary depending on software version, model, region and other factors.

  • * The maximum number of devices that can be connected to SmartThings is 300 per location. However, the maximum number of devices that can be connected may be limited depending on the user’s network environment. Up to 10 locations per account can be used, up to 20 rooms per location, and up to 20 members can be invited per account by the administrator who registered the location.